How long will it take to get my order?
We ship orders Monday through Friday, during office hours only, and we don't operate on public holidays. We always aim to ship your order as quickly as possible (usually within 48 hours), but there might be some delays. Your patience is appreciated. Once we ship your order, it typically takes about 3-5 business days in the U.S. and 10 business days internationally.
How much is shipping?
Flat rate costs are as follows:
Continental U.S.: $7.95 USD
Hawaii: $27.00 USD
Alaska: $27.00 USD
Canada: $24.95 USD
Everywhere else: $39.95 USD
What about duties/customs fees?
Some countries may charge import duties and taxes or other random fees. Sorry, we have no control over this and it's your responsibility to pay for any fees. We suggest you find out what fees are applicable in your country before you order.
Will my order be tracked?
Yes, you will receive a tracking number in your shipping confirmation email.
What is your return policy?
See our return policy
How do I become a stockist?
Please fill out our stockists application form and we will be in touch shortly!
How can I pay?
This website accepts all major credit cards and Paypal.
Can I pay in my local currency?
Victory Barber processes orders in US Dollars. If you are located outside of the USA, you will checkout using US Dollars at the current exchange rate. We have a handy CAD converter, but this is based on another website's exchange rate at the time of your order. If you want to know the exact amount you will be charged please check with your bank before making a purchase as currency conversion rates and fees vary.
How much will my customs fees be?
It varies for every country, so it’s best if you get in touch with your local customs office to find out BEFORE you purchase.
Are your products cruelty free?
Yes. To our knowledge, none of the ingredients in our grooming range are tested on animals or have come from any process that subjects animals to any kind of cruelty. The finished product has been tested extensively on barbers.
Can I schedule in-store education?
Yes, subject to availability. Please email firstname.lastname@example.org for rates and scheduling.